Cybersecurity service
Digital Forensics & Incident Response
Structured response when an incident occurs — controlled containment, defensible evidence handling, root-cause analysis and remediation that closes the original access path.
The problem
Why organisations engage this service
- Early response actions frequently destroy the evidence needed to understand the incident.
- Recovery is declared before the initial access path is identified and closed.
- Reporting obligations require a documented timeline that was never captured.
Scope
What is covered
- Incident triage and severity classification
- Containment and eradication guidance
- Forensic evidence acquisition and chain-of-custody documentation
- Host, network, cloud and log analysis
- Malware behaviour analysis (with partner specialists where required)
- Root-cause and timeline reconstruction
- Recovery and hardening support
- Post-incident review and control improvement
Methodology
How the work is performed
- 01
Activate
Response structure, roles, communication discipline and evidence preservation.
- 02
Contain
Controlled containment that limits impact without destroying evidence.
- 03
Investigate
Forensic analysis to establish entry point, scope and actions taken.
- 04
Recover
Verified restoration and closure of the exploited weakness.
- 05
Learn
Post-incident report, control gaps and improvement plan.
Deliverables
What you receive
- Incident timeline and root-cause analysis
- Evidence inventory with chain-of-custody records
- Containment and recovery action log
- Reporting-support documentation for the client's statutory obligations
- Post-incident improvement plan
Standards
Reference frameworks
- NIST SP 800-61
- ISO/IEC 27037 evidence handling principles
- ACPO-style evidence integrity practice
Framework references describe the basis of our methodology. They are not a statement of certification, accreditation or regulatory compliance.
Typical use cases
Where it applies
- Suspected compromise of a public-facing departmental application
- Ransomware event affecting an administrative environment
- Insider-activity investigation requiring defensible evidence
- Post-incident assurance review before a service is restored
Engagement model
How we contract and deliver
Response support is coordinated by Bezer with specialist forensic examiners mobilised as required. Statutory or regulatory reporting remains the responsibility of the affected organisation; Bezer supports with documentation and analysis.
Procurement integrity note
Certifications, empanelments, accreditations, professional credentials and past-performance references remain attributable to the entity or professional that holds them. No regulatory or compliance guarantee is offered for any service.
Next step
Talk to our team
FAQs